At reindeertools, we are dedicated to providing our customers with a transparent shopping experience. Understanding customs duties and taxes is essential for international shopping, and we aim to make this process as straightforward as possible.
General Information
- Duty-Free Shipping: We offer free shipping on all products within the contiguous 48 states of the USA, which typically means you won't need to pay additional customs fees.
International Orders
- Customs Duties and Taxes: For orders shipped to locations outside of the specified range (including Alaska, Hawaii, U.S. Protectorates, APO/FPO addresses, or other international destinations), any applicable customs duties, taxes, and fees are the responsibility of the customer.
- Customs Processing: Products may be subject to inspection by local customs, potentially causing some delays beyond our control.
Customer Responsibility
- Payment of Fees: Customers are responsible for paying all applicable duties, taxes, and other related charges for locations outside the purchasing area.
- Documentation: We will provide necessary documents to assist in clearance, but timely processing and release of goods depend on local customs procedures.
Support and Assistance
- Inquiries: If you have any questions about potential customs duties or need assistance with your shipment, please contact our customer service team.
- Contact Information:
Tel: +86 13392559667
Email: service@mail.reindeertools.com
Thank you for choosing reindeertools. We are committed to providing you with clear guidance on customs and tax matters to ensure your shopping experience is smooth and enjoyable.